Global Aviation Solutions for you

With an estimated 3.5 billion passengers traveling yearly and approximately USD 18.5 billion in goods delivered by air, the aviation industry is a key component of the global economy. Growth in air traffic has continued in spite of a range of external shocks including financial, oil and regional crises, as well as 9/11 and SARS.

Experts believe air traffic will double over the next 15 years, introducing a host of new technologies and applications. Global expansion and development of the aviation industry to support air transport, defense and other business activities presents new challenges and is characterized by both traditional business exposure and new, complex emerging risks. There is an increasing need for more relevant and expanded insurance solutions.

That’s where we come in. For over 50 years Generali has been a trusted partner for the aviation industry, providing a full spectrum of insurance coverage and services for the diverse range of aviation-related activities present around the world, from airline fleets to commercial and private aircraft operators, international airports, aviation service providers and aerospace manufacturing companies. Here’s a look at the advantages we can offer you and your company.

Global Aviation vaunts a worldwide network of dedicated insurance professionals with an established service pedigree. We are committed to providing flexible service with innovative and technically effective solutions.

You can always count on us. We value long-term relationships with our customers, and we rely on honest, straightforward feedback in order to build them. We invite our intermediaries and customers to meet with our specialists and evaluate potential concerns together so that we can adjust things where necessary and provide you with the most appropriate insurance solutions.

We offer clients a wide range of services, from leading underwriter expertise to specialized technical knowledge of the aviation industry. We establish custom-tailored Service Level Agreements with our clients in order to provide a 360-degree response to the issues they’re facing.

• Bespoke policy documentation with blended and improved coverage
• Relevant industry knowledge and experience
• Timely service delivery in all time zones through our global network
• Global support for local risk & insurance requirements
• Comprehensive claims management services
• Risk management and loss control capabilities
• Investing in client partnerships through mutually agreed upon risk and safety initiatives

Dedicated Claims Services

We know that claims and accidents can have a strong impact on aviation companies, affecting brand, operational activity, customer & regulator relations, business partnerships and ultimately company performance. That’s why we provide aviation claims specialists and other service providers as part of our support package. We strive to help prepare you for any eventuality, providing you with the most robust technical support possible throughout the entire handling and resolution process.

Global experience

Our aviation claims specialists are strategically located throughout our global network, supplying direct experience for handling many large and sensitive losses.

Custom-tailored services

We offer custom-tailored customer services to each and every client, including a claims management protocol and Service Level Agreement.

Dedicated experts and lawyers

Together we will select dedicated adjusters and lawyers to be a part of your team, and participate in applicable seminars structured to support both risk awareness and the claims management service. We only work with leaders in their fields, and only those who can guarantee regional presence.

Crisis management organization

Our crisis management services will help you prepare for any major event.

Working relationships

We can boast close working relationships with specialist companies that we bring in to support operational initiatives.