Claims Management
What’s keeping you awake at night?
Worried about emerging or unknown risks?
Feeling unprepared for the claims process? Don’t know what you’re expected to do in the event of a major claim?
We know it’s important for you to feel confident that you’re appropriately covered and familiar with the way your insurance policy will respond to a claim.
At Generali your challenges are our business.
Claims don’t have to be complicated. Let us keep things simple for you.
Helping your business succeed
You’ll appreciate the advantages of our personalized, proactive, transparent communication. We’ll plan regular meetings with you, sitting down together to explore and address potential areas of uncertainty and concern regarding claims management. We’ll listen to you, then carefully explain your claims process so that you know what you need to do, and when, in the event of a claim or crisis.
Claims shouldn’t be complicated. Our goal is to help you prepare for them and make things simple. Our expertise and experience will help you efficiently deal with changing environments.
Adding value beyond the policy
It’s about going beyond standard claims handling, helping your company operate efficiently and saving your business after a claim. As part of our Claims Boutique Service, our claims handlers will bring in other Generali experts from departments like Loss Prevention and Multinational Programs who can provide quick answers and insights for the full range of risks your business is facing. Thanks to our vast experience, we can highlight potential areas of concern regarding claims handling, proposing enhanced technical solutions targeted to specific needs.
Your company can continue to run smoothly while the claim is filed and well after it has been resolved.
Agile, flexible and adaptable
Don’t worry, we speak your language. Our global reputation is built on solid insurance expertise, backed by sound advice, ongoing support and a human touch.
First we listen. If necessary, we’ll fulfill your needs through a Service Level Agreement. We take every opportunity we can to innovate our services, tailoring and adjusting them to add value to our partnership with you.
Our aim is to bring our experts and claims specialists to your side immediately. They’ll help and guide you through the claims handling process, minimizing negative impact.
Insurance tailored to your needs
It’s about partnership. Our goal is to give you personalized service, not only when you file a claim, but well before problems arise and well after your claim is resolved. You’ll know what you need to do to address a major claim before disaster strikes. You’ll be able to minimize negative impact, and gain insight on how to avoid the next big problem.
We want to make you feel safer than ever before.
We leverage experts in other departments like Loss Prevention and Multinational Programs, meeting with you and your broker in advance to learn more about your challenges, concerns and ongoing projects so that we can defuse threats to your business before they materialize.
